Privacy Policy

1) Definitions

• “Website” means the pages hosted on nexomax.link.
• “Personal Data” means information that identifies or can reasonably identify you (e.g., email address).
• “Processing” means collecting, storing, using, disclosing, or deleting information.
• “Controller” means the entity that determines purposes and means of processing.
• “You” means a visitor, customer, or person contacting us.

2) Scope

This Privacy Policy applies to our Website, contact forms, and communications related to your requests. It does not automatically apply to third-party websites you may visit through links.

3) Eligibility

The Website is intended for general audiences. If you do not have legal capacity to consent to data processing in your jurisdiction, please ask a guardian or authorized person to contact us on your behalf.

4) Data we collect

We may collect the following categories:

• Contact data: name, email, optional phone, subject, message content (when you submit forms).
• Technical data: device type, browser version, basic logs (e.g., for security and troubleshooting).
• Cookie preferences: your consent choices and limited cookie identifiers for performance preferences.
• Transactional data (if you later implement checkout): order ID, delivery region, and payment status (not full card details).

5) Purposes of processing

• To respond to inquiries, requests for product specs, availability, and support.
• To operate and secure the Website (prevent abuse, diagnose errors).
• To manage consent preferences and cookie settings.
• To comply with legal obligations where applicable.

6) Legal bases (if applicable)

Depending on your jurisdiction (including possible GDPR-like rules), we may rely on these legal bases:

• Consent (e.g., sending optional messages if you opt in; cookie preferences).
• Contract / pre-contract steps (e.g., responding to a request about product availability).
• Legitimate interests (e.g., basic security logging, fraud prevention, service improvement).
• Legal obligation (e.g., recordkeeping required by law).

7) Cookies and similar technologies

We use a local cookie tool that loads after user interaction (scroll). Cookie categories may include:

• Required / performance: to remember your cookie preferences and support basic site performance.
• Optional: we keep optional categories off by default unless you enable them (if implemented).

You can update your preferences using the cookie interface (when available) or by contacting us. See also Opt-out.

8) Data retention

We retain data only as long as needed for the purposes described:

• Contact requests: typically up to 24 months, unless a longer period is needed for dispute handling or legal obligations.
• Security logs: typically 30–180 days unless required longer for incident investigation.
• Cookie preferences: duration depends on cookie settings, typically up to 12 months unless cleared earlier.

9) Sharing and disclosures

We may share data with:

• Service providers that help operate the Website (hosting, security). They process data under instructions.
• Delivery or fulfillment partners (if you place an order and we need to deliver products).
• Authorities where required by law.

10) International transfers

If data is processed outside your country, we take reasonable steps to use appropriate safeguards (e.g., contractual protections). Hosting locations and transfer safeguards are managed per deployment and available on request.

11) Your rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data.
• Correct inaccurate data.
• Delete data (subject to legal exceptions).
• Restrict or object to processing.
• Withdraw consent at any time (where consent is the basis).
• Receive a copy of your data (data portability), in some cases.

To exercise rights, contact us using the details below. We may request verification to protect your data.

12) Security

We implement reasonable technical and organizational measures to protect data (e.g., access controls and secure hosting). No method of transmission or storage is guaranteed to be completely secure.

13) Changes to this policy

We may update this policy from time to time. The “Effective date” above indicates when the latest version was published. For major changes, we may provide additional notice on the Website.

14) Contact details

• Business name: NexoMax
• Website: nexomax.link
• Address: 2-1-5 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
• Email: contact@nexomax.jp
• Phone: +81-3-3780-2233
• Business ID / Tax ID: 3234567890123